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Downtown Truckee in fall with golden aspens and pine-covered hills
Local Contact Service

Professional
Local Representation

Duvoire is your dedicated local contact across Lake Tahoe, Truckee, and Incline Village: on-the-ground property oversight, emergency response, and vendor coordination without giving up control of your investment.

Short-Term Rentals
Long-Term Rentals
Family Homes
Request a Consultation
Or call us at (775) 200-1742
Duvoire managed property showcasing professional care
45 min
Response Time

Professional Support,
Zero Compromise

Not every property owner needs full management, but everyone deserves reliable local representation. Our Local Contact service bridges the gap between DIY ownership and traditional property management.

Whether you need STR compliance support, emergency response capabilities, or simply someone to coordinate vendors while you're away, we provide institutional-grade service with a personal touch.

Complete ownership control
STR permit compliance
45-minute emergency response
No vendor markups
Transparent hourly billing
Cancel anytime

Your property deserves local expertise without losing the personal touch of ownership.

Michael Lawton, Founder

One Service,
Every Property Type

Our Local Contact service adapts to your specific property needs: from vacation rentals to primary residences.

Short-Term Rentals

STR compliance, guest support, and rapid response for your vacation rental investment.

Long-Term Rentals

Tenant coordination, maintenance oversight, and emergency response for rental properties.

Family Homes

Seasonal check-ins, vendor coordination, and peace of mind while you're away.

Complete
Local Support

From emergency response to vendor coordination, we handle the details so you can focus on enjoying your investment.

STR Compliance Management

Full adherence to local short-term rental regulations, permit maintenance, and documentation requirements.

45-Minute Response

Guaranteed rapid response for emergencies with immediate assessment and coordinated action planning.

Vetted Vendor Network

Access to our exclusive network of pre-screened contractors and service providers at transparent rates.

Guest & Tenant Relations

Professional on-call support for guest questions, check-in assistance, and issue resolution.

Maintenance Coordination

Vendor scheduling, project oversight, and quality assurance for all property repairs and improvements.

Property Inspections

Regular check-ins and inspections to make sure your property maintains peak condition.

Access Management

Key handling, lockbox coordination, and secure property access for service providers.

Detailed Reporting

Documentation and updates on all property activities and vendor interactions.

How Do You
Get Started?

Getting started is straightforward: we handle the setup so you can enjoy peace of mind from day one.

01

Initial Consultation

We discuss your property, specific needs, and how our local contact service can best support you.

02

Property Onboarding

We document access details, vendor preferences, and create your customized service protocol.

03

Activate Service

Your dedicated local contact is ready. We handle calls, coordinate vendors, and respond to emergencies.

04

Ongoing Support

Transparent monthly billing, detailed activity reports, and continuous communication with you.

Simple,
Straightforward Rates

No hidden fees, no surprises. Just transparent pricing for professional local support.

$80
Per Month

Retainer Fee

Guaranteed availability, rapid response times, and administrative coordination.

$75
Per Hour

On-Site Visits

Property inspections, vendor meetings, guest assistance. 1-hour minimum.

At Cost
No Markup

Vendor Services

All contractor and vendor costs passed through at actual cost. Zero markups.*

*When owner pays vendor directly

8%
Of Project

Project Oversight

Supervision of large projects, renovations, and major repairs or installations.

All prices are transparent and billed monthly. Cancel anytime with 30 days notice.

“Having a reliable local contact has been invaluable. They handle all the vendor coordination and emergencies while I maintain full control of my property. Best of both worlds.”
Sarah T.
Incline Village Vacation Rental

Frequently Asked
Questions

Everything you need to know about our Local Contact service.

A Local Contact is your on-the-ground representative who handles property-related calls, coordinates vendors, responds to emergencies, and makes sure you stay compliant with local regulations, all while you retain full ownership control and decision-making authority.

Full property management handles everything including marketing, guest bookings, pricing, and growing revenue. Our Local Contact service provides on-demand support for specific needs without taking over your operations. You stay in control; we're here when you need us.

The retainer provides guaranteed availability and rapid response times. It covers administrative coordination, being listed as your local contact for STR permits, and general property oversight. On-site visits and vendor coordination are billed separately at transparent hourly rates.

Many jurisdictions require short-term rental owners to designate a local contact who can respond within a specific timeframe (often 30-60 minutes). Our service makes sure you meet these requirements while providing professional support beyond just checking a compliance box.

We guarantee a 45-minute response time for urgent situations. For emergencies, we immediately assess the situation, coordinate necessary vendors, and keep you informed throughout the resolution process.

Absolutely. We're happy to work with your preferred vendors or introduce you to our vetted network. Either way, we coordinate scheduling, provide property access, and make sure the work is high quality: all at transparent, at-cost rates with no markups.

We operate on a month-to-month basis with 30 days notice to cancel. No long-term contracts, no cancellation fees. We earn your business every month through quality service.

We currently serve the Reno-Tahoe region including Reno, Sparks, Incline Village, Truckee, and surrounding Lake Tahoe communities. Contact us to confirm coverage for your specific property location.

Add Reliable Local
Support Today

Get the professional local representation you need without giving up control of your property. Start with Duvoire's Local Contact Service and enjoy peace of mind.

Contact Us